|
OUTLOOK
Terms & Conditions
1.
Full payment for any training is due no later than 14 days before
the training starts, unless other terms have been agreed in writing beforehand.
2.
For cancellations received and acknowledged in writing 30 days
before the training starts, full refunds will be offered. This offer
does not apply if you have deferred your booking from a previous training.
3.
For cancellations received and acknowledged in writing more than 14
days and less than 30 days before the training starts, deposits will
be transferred to a future training of your choice. Please also
note that an administration charge of £50 will be incurred.
3.1
Special Promotional Prices: From time-to-time, special
promotional prices are offered for specific trainings. Should you
have to cancel a booking for one of these promotional trainings as
set out in (2) and (3) above, your deposit will be held for a future
training, but the cost of the deferred training will be at the
prevailing training price.
4.
For cancellations received and acknowledged in writing less than 14
days before the start date of the training, the deposit is forfeit
and no credit for future trainings will be made.
5.
In exceptional circumstances, at the sole discretion of The Outlook
Training Organisation, the above terms may be varied in your favour.
6.
For Outlook, if you participated in the entire training and you feel
that you received no benefit whatsoever, then you may request a full
refund within 3 weeks. |