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ESSENCE
Terms & Conditions
1.
Full (or balance) payment for any training is due at least 14 days
before the training starts, unless other terms have been agreed in
writing beforehand.
2.
For cancellations received and acknowledged in writing 1 month
before the training starts, full refunds will be offered. This offer
does not apply if you have deferred your booking from a previous training.
3.
For cancellations received and acknowledged in writing more than 14
days before the training starts, all payments will be held for a
future training which must be utilised within the first 6 month
period following that training date. This 6-month period is only
offered in connection with your first cancellation, and its expiry
date will not be extended by any subsequent cancellations made within
that same period.
If
you have paid more than the minimum deposit, then on request, the
additional amount will be refunded.
4.
For cancellations received and acknowledged in writing less than 2
weeks before the start date of the training, the deposit is forfeit
and no credit for future trainings will be made.
5.
In exceptional circumstances, at the sole discretion of The Outlook
Training Organisation, the above terms may be varied in your favour.
6.
All the above are subject to a £50 administration fee |