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HIGH
IMPACT Communication/ACTIVE LISTENING
Special
2-Training Combined Booking
Terms
& Conditions
Glossary:
For the purposes of these Terms & Conditions, "two
trainings" refers to "High Impact Communication" and
"Active Listening" when booked at the same time with the
benefit of a discounted price.
1.
Full payment for the two trainings are due no later than 3 days
before the first (earliest) training starts, unless other terms have
been agreed in writing beforehand.
2.
For cancellations received and acknowledged in writing at least 1
month before either training starts, a refund will be offered. (See
condition 3 below).
3.
In the event that a cancellation is received for just one of the two
trainings at least 1 month before either training starts, then the
refund made will be the difference between the actual
discounted price paid for both bookings and the full-price of the
utilised single training as if it were booked alone. (i.e. the
utilised training course is charged at non-discounted price). The
cancelled training course may not be deferred to a future date,
unless an additional fee of £20 is paid for a stand-alone
booking, and must be utilised within 12 months.
4.
If a cancellation is received for two (both) trainings, at least 1
month before the first training starts, then a full refund will be
made of the price you actually paid.
5.
Active Listening is a 2-evening session training course. No refunds
or training deferment will be allowed if you only attend one of these
two evening sessions.
6.
For cancellations received less than 1 month (but more than 2 weeks)
before either training starts, no refunds will be given. However, for
the additional payment of £20, bookings that are not utilised
may be deferred to a future training date (not transferrable to
another trainee) and are to be utilised within 12 months.
7.
For cancellations received less than 2 weeks before the start date
of either training, no refunds or transfers to a future training date
will be allowed. No refunds will be allowed for a cancellation of any
deferred booking.
8.
In exceptional circumstances, at the sole discretion of The Outlook
Training Organisation, the above terms may be varied in your favour. |