|
Active
Listening -
Terms & Conditions
1.
Full payment for any training is due no later than 3 days before the
training starts, unless other terms have been agreed in writing beforehand.
2.
For cancellations received and acknowledged in writing 1 month
before the training starts, full refunds will be offered. This offer
does not apply if you have deferred your booking from a previous training.
3.
For cancellations received and acknowledged in writing at least 2
weeks before the training starts, payments will be held for a future
training (not transferrable to another trainee) to be utilised within
12 months.
4.
For cancellations received less than 2 weeks before the start date
of the training, no refunds or transfers to a future training date
will be allowed.
5.
Active Listening is a 2-evening session training course. No refunds
or training deferment will be allowed if you only attend one of these
two evening sessions.
6.
In exceptional circumstances, at the sole discretion of The Outlook
Training Organisation, the above terms may be varied in your favour. |